3 min readPerspectives
Why you freeze when it matters
Knowing what to say and being able to say it are separately acquired. How to get reps deliberately, and when the freeze is information rather than a gap.
communication
3 posts tagged “communication”.
3 min readPerspectivesThe first thirty seconds of someone explaining their work
One ordering choice reveals what somebody has been paying attention to. Why leading with reasoning matters more now that execution has become cheap.
3 min readPerspectivesThe sentence that makes me trust someone at work
Eight years of watching people work, and one rare sentence predicts more than anything else. Three separate qualities, compressed into eleven words.