Making sense of

6 posts tagged “Making sense of”.

A climbing gym booking report sits beside a stack of cancellation notes at the front desk.
16 min readProduct & Business

The bookings went up. Did the product get better?

At our imagined climbing gym, more beginners book after we update the beginner page and checkout, but more of them cancel without attending. We've got to decide what to trust and what to try next.

August 2026

  2. A newcomer holding rental climbing shoes studies several routes across a sunlit indoor bouldering wall.
    15 min readProduct & Business

    The product manager I'm trying to become

    A climbing-gym checkout looks like a simple fix. Follow the evidence to see what product management asks of us before, during and after launch.

  3. An AI host coordinates three separate MCP paths to calendar, notes and booking capabilities.
    11 min readTechnology

    Connect the robot to its tools, with MCP

    MCP gives AI applications a shared protocol for tools and data. Follow one request through a host, client and server, including a server that calls an API.

  4. A travel planner sends an orange request across a bridge to a weather service and receives rain data in return.
    17 min readTechnology

    How APIs make separate apps feel like one

    An API gives software an agreed way to request data or actions. Follow a Sydney trip through GET, POST, permissions, status codes and failure.

  5. A small figure follows an orange path through a series of thresholds towards a distant handover.
    11 min readTechnology

    What we hand over to an AI agent

    What is an AI agent? A plain guide to the model, tools, runtime, permissions and handover that carry work across more than one step.